Problem or Known Issue: 

Person record exists for a student, faculty, or staff member, but the person is not showing up on the list they're supposed to be showing up on.

Why it happens: 

Many lists of people are handled through views, which automatically pull people based on certain criteria. 

For example: to pull a list of faculty members for the history department, the view would look for person records that are have Type set to faculty and have History listed under Unit (in the faculty/staff section of the person record).  If a record doesn't meet the criteria for a view, it will not show up.

Note: A person can show up in multiple locations.  The view is not based on where their person record is in the menu structure or whether or not it's hidden.

Solution: 

Check the following:

  • Is the person tagged as the correct Type (role such as faculty or student)?
  • Is the person assigned to the correct Unit (History, Admission, etc.)?
  • Is the person record published?
  • Is the person set up as a Person content type? (Remember, a person content type is different from a page content type.)

If these settings appear correct, contact webguys@grinnell.edu and we'll check the criteria for the view.