Problem or Known Issue: 

Your faculty or staff list is blank. Instead you get an error such as: "There are no faculty that meet this criteria."

Why it happens: 

Short answer:

The Name field in the Unit node for the department or office has changed.

Long answer:

When displaying a list of faculty or staff, Drupal look for person records assigned to a particular unit.  It looks at the name of the department when doing so.  

When someone changed the name of the unit (on the Unit node for the department), the person records reflect the new name of the unit, but the view is still looking for the old name. 

For example:

  • 10 staff members are assigned to the "Quidditch Support" department through their person nodes.
  • Someone changes the name of the unit to "Wizard Athletic Support".
  • Now the staff are assigned to "Wizard Athletic Support" (because the person records use a node id, which didn't change), but the view is still looking for people assigned to "Quidditch Support".
Solution: 

Contact [webguys] before you change a unit name.  Give them the old unit name, the new unit name, and the url(s) for any staff/faculty view(s) affected.  You'll need to do this even if you're just fixing a typo.

We'll coordinate the switch with you so we can update the views when you update the name.