In the past year we made three improvements:

  • We hired a full-time person <helpdesk[at]grinnell[dot]edu> to attend solely to classroom technology issues.
  • We standardized classroom equipment so that students and professors do not have to learn the nuances of many different systems.
  • We now track help desk calls and requests to identify patterns of problems, then preemptively fix or alert users to the problem.

We have received very positive feedback about these improvements to ITS support, and continue to look for more suggestions for improvements.

News

During the summer of 1970, I was a member of the construction crew that built the Physical Education Complex, or PEC. It was a hot job during a hot summer during a hot time. As I watched the building come down during 2010–11 while visiting my son, C.J. Erickson ’11, I began to...

The Financial Aid Self-Service Student Portal allows you to view your award, accept or decline loans and work-study, make sure you are not missing any forms, and review the Terms and Conditions of your award.