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ISC Minutes

26 November  2003
Noon - Faculty House

Attending: Vince Eckhart, Ralph Savarese, Susan Ireland, Martha Voyles, Christopher McKee, Bill Francis, Helen Scott, Terri Phipps
Minutes of 11/12/2003 revised and approved.
Vince had prepared drafts of letters to Dean Swartz and Brad Bateman, Chair of FOC.
The letter to FOC concerning the ISC's responsibility regarding computer policies was approved with minor modifications. (1. Third paragraph in "computing issues" section should read: "John Stone would like a response to his 8 September memo to the ISC. Bill will distribute ACUP with changes highlighted. Committee is not ready to respond at this time." 2. A final sentence of minutes should be added: "Helen can make available, on request, past ISC discussions of the bookstore location.")
The letter to Dean Swartz on this same issue was amended slightly. Instead of merely referring the Dean to GOCAC's final report regading ACUP section III.A.5, the letter also should point out that GOCAC recommends deleting that section. Letter was approved with this modification.
Discussion of Experimental Technology Facility A representative from the technology facility planning group meets regularly with Bill Francis and Helen Scott. The planning group members are Munindra Khaund, Fred Hagemeister and Jared Price (CTSs), Gail Bonath (Library), Mark Watts and Karen McRitchie (ITS Team Leaders), Ivan Perry. Dan Reynolds, and Vicki Bentley-Condit have attended and will be invited again, as will Bob Cadmus, to provide faculty input.
This facility was discussed at a recent CFFLS meeting. Foreign language faculty are concerned that if the CTS if removed from ARH, they will lose valuable technical support. They are also concerned that too much emphasis is being placed on higher-end technology and support for basic functions is being lost. The AV Center doesn't always provide adequate support. Concern with the AV Center has been noted across divisions as well.
CTSs will have limited hours at the Tech Facility. Academic Support training will be advanced to help meet needs while the CTSs are unavailable.
It will be convenient to have a designated location to send students and know that they will get expert help. There is currently confusion on campus as to where help is available and who to call for help in a specific area. The software available at the center will be available elsewhere on campus as well. Students and faculty can receive instruction at the center and then put it into practice elsewhere.
Since the facility is an experiment to judge need on campus, use of the facility will be tracked. Those using the facility will need to log time spent at the facility and the type(s) of projects worked on. A survey will also be taken at the end of the experimental period. Committee members agreed that it is important to let the campus know that this is a pilot project.
Potential outcomes if the experiment is successful include renovating or building a facility to house the Help Desk and ITS staff. The Center would have higher end, more capable equipment, would provide basic or advanced instruction, and would have the advantage of being non-department specific. The Center would allow faculty to get help in a more timely manner, rather than scheduling someone to come to their offices.
Some members felt it would be a good idea to indicate what the "Best Practices" of the Center would be and to make a brief announcement at a faculty meeting describing the project.
Discussion of Bookstore location This issue was addressed by a previous ISC, who were unable to reach a consensus. Current members should meet with their division representatives on the Executive Council to see if they want a statement from the ISC and to get a sense of where the Executive Council is heading in their planning. Members should share what they learn at the Dec. 10 meeting. Discussion of letter from John Stone John and other relevant faculty will receive copies of the letters ISC is sending to Dean Swartz and the FOC. John asked the Committee to investigate PLANs shutdown, which we have done. ISC endorses withdrawing sections of the ACUP (Academic Computer Use Policy), and will inform John of that decision. Helen distributed a draft statement to John to the committee for discussion at the next meeting.


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