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Telephone

Information about telephone and voice mail use can be found in the Faculty/Staff Directory, or can be provided by your academic support assistant. Voice mail is available for your use, or your phone can be set to forward to your academic support office after 4 rings if you would prefer. These options can be discussed with support assistants. Please advise academic support assistants if you plan to be absent for a period of time.

Long Distance Calls: To make long distance calls, you need to obtain an access code from Computer Services (ext. 4901). To make an off campus call, first dial 7. To make a long distance call, dial ##, your access code, 7, the area code (even if the area code is the same as ours), and your number. Once a month you will receive a bill in which you are to identify your personal charges from business charges. Payment for personal calls is sent to the Treasurer's Office (via campus mail if you like) or to your support assistants' office. You may pay cash or by check made out to Grinnell College.

Voice Mail: Contact ITS (x4901) to set up your voice mailbox. This is an ideal way to get your phone messages directly without running the risk of a message being relayed incorrectly. You also can set up your message to suggest pressing "zero" to transfer to the academic support assistants if the caller prefers.

Telephone Messages: Phone messages for you can be delivered in one of four ways: voice mail, e-mail, a note by your office door, or a note in your box in the academic support office. Let your assistant know which you prefer.

Forwarding Telephone Calls (if you do not use voice mail): If you absolutely don't want voice mail, then call forwarding is available to you. If you're not in your office or if you're talking on the phone when another person is trying to call, you can have your calls forwarded by Computer Services x4901 to your academic support assistants' office. Or if you want to forward all calls, even temporarily, you can program the phone yourself (instructions are in the Faculty/Staff Directory). Another option for temporary forwarding is for the support assistants to do so from their office phones.


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