Articles to Assist You in Providing Customer Service to Others
What is an Internal Customer? (PDF)

R.S.V.P. - To Respond or Not to Respond? (PDF)

Getting Organized: Paper vs. Electronic Planners (PDF)

National Customer Service Week is October 5-11, 2009. At Grinnell College, we like to celebrate customer service excellence year-round! Honor a fellow employee with an "Excellence Award." Visit the Excellence Award web site for more information about this program and to obtain an award form.