Welcome to Information Technology Services!
Send a hotline regarding computer related problems or questions.
GetConnected-Campus Wireless Access (Bradford Network Access Control)
When connecting to the wireless access for the first time please view the above link. This link gives you a synopsis of the screens you can expect to view and directions to take depending on the type of device you are trying to access via the wireless network. If you have questions or concerns please call Technology Services Desk at extension 4901.
Keep up on the latest news from ITS by subscribing to "Jottings from Ray Kuntz, Director of ITS" at www.grinnellits.blogspot.com.
Technology Services Desk Hours:
Monday - Friday 8:00 am - 5:00 pm
After Hours Technology Services Desk:
Accessed through the Creative Computing Lab (CCL)
Monday - Thursday 5:00 pm - 9:00 pm
Friday 5:00 pm - 6:00 pm
Sunday Noon - 9:00 pm
There will be times when the student workers will be on campus assisting with other activities. If you plan to visit the Technology Services Desk please enter the Forum using the south doors. After hours you may access the Technology Services Desk through the Creative Computing Lab.
A quick and convenient way to report problems or otherwise request assistance is to submit a help portal ticket. Go to https://help.grinnell.edu/ and use your campus username and password to sign into the help portal. Help portal tickets are delivered by email to the desktop computing staff as well as being available to the student workers. Also, by logging into the help portal, you can track progress on your open requests or add detail.
If you have an emergency need for assistance and the student workers are unavailable, please contact Technology Services Desk by calling 4901. The staff will be happy to provide assistance in directing your call.
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