The Grinnell College Security Communication Center is located at 1432 East Street on the corner of 10th Avenue and East Street. The Communication Center is staffed 24 hours a day, every day. The department currently employs one Technical Support Assistant II (Dispatch Center Coordinator) and three (3) part-time call-in dispatchers and numerous part-time student dispatchers. All of our operators are trained to handle emergency situations. The Communications Center is supervised by the Director of Campus Safety & Security. The Communications Center is responsible for the following:
- Receiving incoming calls for assistance from the college and community.
- Maintain and operate the Security dispatch center.
- Dispatch Security Officers and other emergency services to locations needed.
- Operate the after hours campus telephone information system.
The communications operator is normally the first point of contact a person has with the Grinnell Security Department. When a call for service is received, the communications center operator is responsible for obtaining the caller's call back number, and the location and nature of the call. The operator should also obtain any information that will assist the responding Security Officer with the investigation of the incident. The coordinator of the Grinnell College Communications Center is Denise Bennett. Please direct any questions concerning the communications center to her.
