Grinnell College desires to establish an orderly manner for resolving disputes regarding work conditions and environment that may arise between student employees and their supervisors. The College has established the following procedures to handle such matters.

Should a student employee assert a claim that his/her/hir supervisor has violated or misapplied any terms of her/his/hir employment and desires to have such claim resolved, it is handled in the following manner:

Step One:The complaint may be resolved through conversations between the student employee and the immediate supervisor involved.

Step Two:If the student employee has held conversations with his/her/hir immediate supervisor and the matter has not been resolved satisfactorily in Step One within five working days of the discussion, then a written complaint, with relevant information, should be submitted to the supervisor of the unit where the student employee works. The student employee or the unit supervisor may seek and obtain audience with the other. The unit supervisor may request that the immediate supervisor and the student employee discuss the allegations and the problem with him/her/hir.

Step Three: If a satisfactory written answer is not given to the student employee by the unit supervisor within five working days after the written grievance is submitted to her/him/hir, then the written complaint may be submitted by the student employee to the Director of Human Resources or the President's designee within three working days after the receipt of the answer from the unit supervisor or after expiration of the five-working-day period if no answer is given.

The Director of Human Resources may request audience with any or all of the persons identified in Steps One and Two. If the Director of Human Resources or President's designee deems it appropriate, the claim may be referred to a Board of Review composed of the Director of Dining Services, the Associate Dean and Director of Residence Life, the College Librarian, and the Director of Student Financial Aid. If the student employee works in a unit directed by one of the above, that person must exclude himself/herself/hirself from the consideration of the case. The board reviews the case and presents in writing its findings and recommendations to the Director of Human Resources. The director reaches a decision about the resolution of the complaint within five working days and notifies the student employee, the supervisor, and the unit supervisor of the decision.

The Director of Human Resources and the Board of Review are limited in their considerations to the issue presented in the grievance and the applications of the conditions of employment and college policy and practice to such issue. Within those limitations, except for such review as may be available by law or in equity, decisions by the Director of Human Resources are final and binding.

In Steps Two and Three above, the student employee may request the presence of a student or college employee of her/his/hir choice during the discussions with the unit supervisor, the Director of Human Resources, or the Board of Review.