Nursing Services

For the most up-to-date information about Grinnell College's COVID-19 response, please visit the COVID-19 webpage.

Nursing Appointments During COVID-19 Social Distancing

Students Currently Residing in Iowa

  • Students needing medical advice can call SHAW, 641-269-3230, to schedule a TeleHealth appointment with one of our SHAW nurses. Students will meet with a provider via a web-based system. The provider will guide and support the student’s needs, based on their assessment.
  • If you are experiencing a true emergency, a call should be made to 911.
  • If needing help after hours or on the weekends, students will call SHAW’s main line 641-269-3230 and follow the prompts to connect with our Need a Nurse line.
  • Students may also leave a voicemail if they prefer to wait until SHAW’s normal business hours to consult with a SHAW nurse.

If you have scheduled an appointment with a SHAW, you will need to log in from a computer so the nurse can see you. If you do not have a computer, please let the person who schedules your appointment know this.

When it is your appointment time, check-in via our online portal.

  • You will sign in using your Grinnell college username and password.
  • You will then be required to use Duo Authentication.
    If you have any difficulties, contact the ITS department for Duo assistance.
  • Once you log in: on the left navigation, click on Appointments. Your appointment should be listed.
  • There may be an option to Complete Questionnaire. If there is, please click on and complete those questions first. Once that is done, you will be returned to the Appointment page.
  • Click on Appointment Check In.
    • You will be asked to confirm your location.
    • There may be other questions. If so, please answer those.
    • Hit OK. You will be directed back to the Appointment page.
  • There will now be a link called Join Meeting.
  • Click on this to join from your computer.
  • You will be on hold until the nurse starts the visit. You will know because they will appear on your screen!

Students Not Currently Residing in Iowa

  • If you fall ill, SHAW’s advice would include instructing you to call your local provider or advice on ways to manage your health situation.
  • If you are experiencing a true emergency, a call should be made to 911.
  • Students can also find a local provider. There are many options to find one through the student’s insurance carrier:
    • Go to insurance carrier’s web site and search for a provider, or call and ask for a list of providers.
    • Call/email those providers to inquire about current openings.
    • Ask to schedule a consultation to determine goodness of fit.
    • If students are currently enrolled in the Grinnell College Student Insurance Plan, information can be located on the Gallagher website.
  • Many providers offer TeleHealth services through a virtual platform. We would encourage students to locate that information prior to falling ill, so they know their resources ahead of time and feel prepared.
  • If students living in the United States prefer, they may still call SHAW at 641-269-3230 and be connected to our Need a Nurse line which provides support in all 50 states. While SHAW is not open to see you in person, we are here and ready to see you through TeleHealth Services. Please call SHAW at 641-269-3230. If it is during normal business hours, staff will triage your request and work to get you connected to the appropriate service model. If it is after hours, you can follow the prompts to consult with a nurse or leave a message.


Local: UnityPoint Grinnell Regional Medical Center


International: World Health Organization website


SHAW encourages you to notice how you’re feeling and to be proactive in seeking care.
If you make an appointment at SHAW and are unable to keep it, please call to cancel. That way, another student can use that appointment time.

Scheduling a Nursing Appointment

*Online scheduling for nursing appointments is currently not available. Please stop in or call 641-269-3230 to schedule a nursing appointment.

SHACS Online is an electronic record system. It generates email reminders for SHAW appointments, lets you to manage your health forms, and book some nursing appointments at SHAW. Please visit SHACS Online (login required).

  • If you think you might need to see a nurse, but you aren’t sure, call SHAW at 641-269-3230 for a quick phone consultation.
  • If you are experiencing physical symptoms which are manageable but concern you, either:
    • Self-schedule a nursing appointment using SHACS Online* or
    • Call SHAW at 641-269-3230 to schedule an appointment
  • If you believe you are having a medical or mental health emergency,
    • Come directly to SHAW (during business hours, when classes are in session).
    • Contact Campus Safety at 641-269-4600 (24 hours per day, every day).

Scheduling and Classes

SHAW will do their best to schedule your appointment in a time that fits with your schedule. However, we have a limited number of providers with a limited number of available appointments. You may need to miss part or all of a class to make an appointment. Making your health a priority in the beginning will keep you healthy. Missing part of one class to take care of yourself is better than missing a week because your condition worsened.

Late Arrivals

Appointments are in high demand so please arrive early to your scheduled appointments so you have enough time to check in. 
If you arrive late, you may not be seen. You should arrive 5 minutes prior to your nursing appointment.

During Your Visit

Before every nursing appointment at SHAW, you will be asked to fill out a brief questionnaire. Your actual appointment may take between 10-30 minutes, depending on the nature of your symptoms.

We encourage you to ask questions and make sure you understand what you need to do to feel better. The nurse you see will ask you questions about your symptoms, may check vital signs such as your temperature or blood pressure, and may provide you with triage care or free over-the-counter medications, ice pack or bandages.

If the nurse feels that you may need more extensive or specialized treatment, you will be referred to a physician in the community or region or to the emergency room at Unity Point Grinnell Regional Medical Center. The nurse will help ensure you have transportation in these cases.


If you are referred to services off campus, we will ask for your permission to consult with those service providers about you. While you do not have to give us this authorization, we believe that such consultation improves everyone's ability to provide you with the best possible care. Consultation of this sort is the standard of care in the mental health and health professions.

Off Campus Providers

Following are contact numbers for providers of primary health and mental health care and services in Grinnell. This list does not constitute recommendation or endorsement of any of these providers and is not updated regularly. For information about specialists, dental care providers, and providers and services in other central Iowa locations, please contact Student Health and Wellness at 641-269-3230.

Gallager Student Health provides Grinnell College student health insurance coverage information.

Mobile Clinic for Reproductive Health

Primary Health Care of Marshalltown offers a mobile reproductive health clinic the first and third Mondays of the month from 3-7 p.m. The mobile bus is located at the Light Center for Community Health, 306 4th Ave, Grinnell, IA. To schedule an appointment call the Marshalltown Primary Health Care Medical Clinic at 641-753-4021 and tell the receptionist that you are a Grinnell Family Planning patient.

Services covered are:

  • Annual reproductive exams (all genders),
  • Contraceptive management (all methods available, including LARCs such as IUD and Nexplanon),
  • Reproductive life planning,
  • STD testing and treatment,
  • Pregnancy testing,
  • Other problems related to sexual health - yeast infection, UTI, etc.

Family Providers

  • Family Medicine: 641-236-6740
  • Grinnell Family Care: 641-236-7524
  • Unity Point Grinnell Regional Family Practice: 641-236-2500


  • Grinnell Regional Medical Center
    • Switchboard: 641-236-7511
    • ER: 641-236-2380

SubAcute Care

If it is determined that a student is too ill to remain on campus but does not require full hospitalization, he/she/they may be referred to the SubAcute Care Program at Grinnell Regional Medical Center (GRMC).  Students are referred to the SubAcute Care Program by a physician in consultation with our Medical Director Dr. Laura Ferguson or our Director Deb Shill, R.N.

In the SubAcute Care Program, students stay at GRMC overnight and receive limited nursing care and meals, provided by GRMC staff, at no cost. All other expenses, including lab work, physician visits, physical therapy, and prescribed medication, will be billed to you.

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