Nursing Services

SHAW Nursing Services During COVID-19

Current nursing services offered through SHAW.

For the most up-to-date information about Grinnell College’s COVID-19 response, please visit the COVID-19 webpage.

Services Accessible to You

If located:

Students Currently Residing in Iowa

  • If you are experiencing a true emergency, a call should be made to 911.
  • Students can call 641-269-3230 to schedule a telehealth visit with a SHAW nurse. Students will meet with a provider via a web-based system. The provider will guide and support the student’s needs, based on their assessment.
  • If needing help after hours or on the weekends, students will call SHAW’s main line 641-269-3230 and follow the prompts to connect with our Need-a-Nurse line.
  • Students may also leave a voicemail if they prefer to wait until SHAW’s normal business hours to consult with a SHAW nurse.

If you have scheduled an appointment with a SHAW, you will need to log in from a computer so the nurse can see you. If you do not have a computer, please let the person who schedules your appointment know this.

When it is your appointment time, check-in via our online portal.

  • You will sign in using your Grinnell College username and password.
  • You will then be required to use Duo Authentication.
    If you have any difficulties, contact the ITS department for Duo assistance.
  • Once you log in, on the left navigation, click on Appointments. Your appointment should be listed.
  • There may be an option to Complete Questionnaire. If there is, please click on and complete those questions first. Once that is done, you will be returned to the Appointment page.
  • Click on Appointment Check In.
    • You will be asked to confirm your location.
    • There may be other questions. If so, please answer those.
    • Click OK. You will be directed back to the Appointment page.
  • There will now be a link called Join Meeting.
  • Click on this to join from your computer.
  • You will be on hold until the nurse starts the visit. You will know because they will appear on your screen!

Students Currently Residing Outside of Iowa, but in the United States

Any students in the United States may call SHAW to be connected to a nursing phone consult via our Need-a-Nurse line (641-269-3230 press 2). 

For Students on the Student Health Insurance (United Healthcare)

  • If you are experiencing a true emergency, a call should be made to 911.
  • Free telehealth visits are available. To access visit, HealthiestYou, download the Healthiest You app by Teladoc, or call 855-870-5858 to schedule a virtual appointment.
  • Visit United Healthcare Student Resources or call 1-800-767-0700 to find an in-network provider.
    • Call/email those providers to inquire about current openings and cost of services.
    • Ask to schedule a consultation to determine goodness of fit.
  • Many providers offer telehealth services through a virtual platform. We would encourage students to locate that information prior to falling ill, so they know their resources ahead of time and feel prepared.

For Students on Private Health Insurance (the Student Health Insurance Was Waived)

  • If you are experiencing a true emergency, a call should be made to 911.
  • Starting Sept. 1, students will have access to free telehealth and telecounseling visits through Virtual Care Group.
  • Visit your health insurance provider’s website or call the number on your card for a list of in-network providers.
    • Call/email those providers to inquire about current openings and cost of services with your insurance provider.
    • Ask to schedule a consultation to determine goodness of fit.
  • Many providers offer telehealth services through a virtual platform. We would encourage students to locate that information prior to falling ill, so they know their resources ahead of time and feel prepared.

For Students Outside of the United States 

Our license prohibits us from offering medical services to students who are outside of the U.S. Most other campus resources remain available to you, including confidential services via the Center for Religion, Spirituality, and Social Justice; Ombuds; and Title IX.

On Student Health Insurance

  • Seek services from a local provider. Be sure to obtain a receipt for services.
  • Submit a claim through the Gallagher website.

On Private Health Insurance (Waived the Student Insurance)

Seek services from a local provider.

Reminder: You must purchase into the Grinnell Student Health Insurance Plan (pro-rated by term) when you enter/return to the U.S.
Contact the Office of Student Accounts at 641-269-4100.


Resources

Local: UnityPoint Grinnell Regional Medical Center

National:

International: World Health Organization website

During Your Visit

Before every nursing appointment at SHAW, you will be asked to fill out a brief questionnaire. Your actual appointment may take between 10-30 minutes, depending on the nature of your symptoms.

We encourage you to ask questions and make sure you understand what you need to do to feel better. The nurse you see will ask you questions about your symptoms, may check vital signs such as your temperature or blood pressure, and may provide you with triage care or free over-the-counter medications, ice pack or bandages.

If the nurse feels that you may need more extensive or specialized treatment, you will be referred to a physician in the community or region or to the emergency room at Unity Point Grinnell Regional Medical Center. The nurse will help ensure you have transportation in these cases.

Referrals

If you are referred to services off campus, we will ask for your permission to consult with those service providers about you. While you do not have to give us this authorization, we believe that such consultation improves everyone's ability to provide you with the best possible care. Consultation of this sort is the standard of care in the mental health and health professions.

Off Campus Providers

Following are contact numbers for providers of primary health and mental health care and services in Grinnell. This list does not constitute recommendation or endorsement of any of these providers and is not updated regularly. For information about specialists, dental care providers, and providers and services in other central Iowa locations, please contact Student Health and Wellness at 641-269-3230.

Gallager Student Health provides Grinnell College student health insurance coverage information.


Other Resources

Mobile Clinic for Reproductive Health

Primary Health Care of Marshalltown offers a mobile reproductive health clinic the first and third Mondays of the month from 3-7 p.m. The mobile bus is located at the Light Center for Community Health, 306 4th Ave, Grinnell, IA. To schedule an appointment call the Marshalltown Primary Health Care Medical Clinic at 641-753-4021 and tell the receptionist that you are a Grinnell Family Planning patient.

Services covered are:

  • annual reproductive exams (all genders),
  • contraceptive management (all methods available, including LARCs such as IUD and Nexplanon),
  • reproductive life planning,
  • STD testing and treatment,
  • pregnancy testing,
  • other problems related to sexual health — yeast infection, UTI, etc.

Family Providers

  • Family Medicine: 641-236-6740
  • Grinnell Family Care: 641-236-7524
  • Unity Point Grinnell Regional Family Practice: 641-236-2500

Hospital

  • Grinnell Regional Medical Center
    • Switchboard: 641-236-7511
    • ER: 641-236-2380

SubAcute Care

If it is determined that a student is too ill to remain on campus but does not require full hospitalization, he/she/they may be referred to the SubAcute Care Program at Grinnell Regional Medical Center (GRMC).  Students are referred to the SubAcute Care Program by a physician in consultation with our Medical Director Dr. Laura Ferguson or our Director Deb Shill, R.N.

In the SubAcute Care Program, students stay at GRMC overnight and receive limited nursing care and meals, provided by GRMC staff, at no cost. All other expenses, including lab work, physician visits, physical therapy, and prescribed medication, will be billed to you.

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