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Open IT Positions

Make a Difference. Tech Jobs Rewarding Beyond the Great Benefits.

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In Information Technology Services, a collaborative, inclusive, and engaging work environment is the cornerstone of our culture. We take our role in supporting the mission of Grinnell College seriously, but we seriously have a lot of fun too! We’re looking to add people to our team who want to make a difference every day.

The Details

About ITS

Information Technology Services oversees enterprise technology, audio-visual, and telephone services for Grinnell College and provides services and strategic support through its functional teams:

  • Enterprise Systems
  • Information Security
  • Network Services
  • Service Management
  • Data Insights
  • Core ITS Services

ITS has a professional staff of about 50 and has benefitted from significant strategic investment by the College supported by the senior leadership team, under President Anne Harris. The benefits of a strong technology presence on campus and in our remote working locations contribute to and promote a collaborative work culture and our position as a learning liberal arts college. Professional development is a crucial component of the department's philosophy, demonstrated financially and by the mentor-style approach to management that the ITS leadership employs.

About You

Those who thrive in Grinnell College's ITS organization are professionals with a positive approach and attitude motivated to deliver practical results and meaningful learning outcomes. Team players, yet able to work under their own initiative, are flexible to changing requirements, are well organized, and are good troubleshooters. Embracing and valuing diversity, they are instinctively inclusive and collaborative, help others around them, and are not afraid to offer and receive constructive criticism. Clear and accurate written and verbal communication skills are essential, as is a demonstrated customer service orientation.

Identity and Access Analyst

Do you love doing work that matters every day? Come roll-up your sleeves and do work that helps protect people and data. An IAM (identity and access management) professional, reporting to the director of information security, plays a key role in the management and maintenance of the Grinnell College identity management processes and systems to ensure that Grinnell employees have the relevant level of access to institutional data required to perform their role. This professional is responsible for the internal audit of IAM processes and the creation of documentation and training materials associated with IAM. The analyst may be part of the team delivering the training and will report on outcomes and metrics pertaining to the program. 

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Information Security Analyst

Are you a cyber-defender ready to advance your information security career? The information security analyst is responsible for supporting the College’s Information Security team with an emphasis on monitoring security assets for vulnerabilities or potential incidents. Using security tools in place, the analyst will support the evaluation and remediation of day-to-day alerts and will conduct tier 1 information security ticket handling, resolution, or escalation. In this role, the analyst will review daily threat intelligence, support the management and maintenance of security information and event monitoring (SIEM) tools, and maintain baseline configuration standards and controls related to operational risk management for the Grinnell College Systems Security Plan (SSP). The analyst will work with the lead analyst to assist in the vulnerability management process and produce metrics to support the program.  

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Intranet Cloud Applications Specialist

You know an effective intranet has the power to bring teams together, and you have the know-how to make that happen! The intranet cloud applications specialist will assist the senior intranet architect in the design, development, planning, installation, configuration, monitoring, and maintenance of the Grinnell College SharePoint intranet and associated Microsoft 365 applications. A member of the Grinnell College Information Technology Services (ITS) Enterprise Systems team, this professional has knowledge of SharePoint and Teams architecture, applications, functionality, configuration, and branding. Able to analyze and understand business requirements leveraging Microsoft 365 applications and third-party applications for creating effective solutions to meet business needs, the intranet cloud applications specialist also works closely with colleagues to brand, install, debug, and maintain third-party software packages.

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Lead Systems Support Engineer

Do you enjoy finding technology solutions that help people? Put your knowledge, experience, and technical expertise to work in a leadership role. Working within the Service Management team, while collaborating broadly across ITS, the lead systems support engineer is both an operational role and a coordinator of the work of the Systems Support Engineering group (the group is 2 full-time employees, including the lead). With primary responsibility for the management and system administration of technical systems that focus on and around endpoint systems, this position also coordinates with other members of ITS to ensure high-quality responses to incidents and service requests. The systems support engineering portfolio includes classroom and lab computing devices in addition to primary workstations and computing devices; endpoint management; deploying endpoint security policies and protocols; and administration of department-specific platforms and servers. 

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Project Manager

Are you highly motivated, organized, and ready to be challenged with creating clarity amidst dynamic systems and changing circumstances? Put your excellent planning, collaboration, facilitation, and communication skills to work in this leadership role. The project manager manages technology and business improvement projects for Information Technology Services as well as cross-divisional projects in support of Grinnell College’s institutional goals. Under the direction of the project management office (PMO) manager, the project manager is responsible for using standard project management practices to help teams achieve the desired project objectives.

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Salesforce Solutions Specialist

Is Salesforce your jam? Are you a solutions builder who likes to learn and work in a collaborative environment? The Salesforce solutions specialist will work alongside, and under the direction of the Salesforce solutions architect to design, extend, and support the College’s Salesforce platform. The specialist will ensure the system is being used efficiently and that the College is capitalizing on the full features and benefits of the system, based on institutional and users’ needs. In this role, the specialist will develop, configure, and maintain Salesforce objects, reports, workflows, and dashboards and is responsible for gathering business requirements prior to working with the Salesforce solutions architect to design and implement a secure technical solution. 

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Technology Specialist and Service Relationship Manager 

Are you a recent college graduate looking to accelerate your technology career? This newly created position is part of the Information Technology Services (ITS) Springboard Program. Technology specialists and service relationship managers are employed under a term appointment of up to three years, with expertise increasing each year. In addition to performing a technical specialist role in their team, these full-time employees provide an important relationship management role among ITS and departments (both academic and administrative) across campus.

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Tier 1 Technology Support Specialist (T2 Career Level) 

Ready to be a customer-service superhero? The tier 1 technology support specialist is the initial point of contact for ITS services for students and employees. Maintaining a professional, customer-first attitude and ability to adapt to new technologies, the Specialist is responsible for monitoring and responding to phone calls and service requests submitted online or by email. In addition, they provide daily supervision to Technology Service Desk student employees.

Apply Now


 

ITS. A place defined by its people.

Why we love working here is as diverse as each one of us. But together we share a passion for our work and we are committed to serving our campus community and each other.

I love working in ITS for the priority placed upon the research and development of well-designed IT solutions for the campus.

David Ellis, Director of Network Services

I love working in ITS because I laugh every day and the people are awesome!

Kaitlin Wilcox, Director of Data Insights

I love working in ITS because I get autonomy to make the right decisions for our users.

Todd Dooley, Senior Intranet Architect

I love working in ITS for the unbeatable work/life balance I have here. The option to work remotely helps me manage my job and family responsibilities.

Missy Gansen, ITS Marketing and Communications Program Manager

The Benefits

Our exceptional benefits cover every aspect of your life so you can live healthy and have balance inside and outside of work. Here is a sampling of our competitive benefits package.
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Competitive Salary

We believe in paying our employees well and fairly. Our competitive salaries are calculated by looking at industry standards for the employee’s experience level. We have a comprehensive compensation plan that identifies career levels and salary ranges to assist employees in career path goals. There is an annual compensation process where employees are eligible for standard and merit salary increases. We are proud to have been able to maintain salary increases even throughout the COVID-19 pandemic.

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Heath and Wellness

Taking care of employees’ total self is important. Here is a sampling of some of our wellness benefits:

  • Wellmark Blue Cross/Blue Shield medical, Delta Dental, Vision Service Plan
  • The Hartford short and long-term disability insurance
  • The Hartford basic life, supplemental life, and AD&D insurance
  • Wex health medical and dependent care flexible spending accounts
  • EFR Employee and Family Resources Assistance Program, including in-person or Telehealth counseling (up to 6 free sessions per issue per year)
  • counseling services through the University of Iowa
  • wellness Programs 
  • plus many more perks, like annual flu shots, wellness release time off (1 hour a week to participate in wellness activities during work hours), wellness reimbursement (reimbursed 50% of an approved wellness cost, up to $100 per fiscal year), and free use of Bear Recreation and Athletic Center
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Paid Time Off

While we work hard, we also play hard. Taking time off helps us achieve optimum work/life balance. Here's a look at our paid time off:

  • holidays, ten paid holidays per year (in addition to the paid vacation time you can use at your discretion), including Martin Luther King Jr. Day and Juneteenth
  • vacation for full-time exempt employees: 20 working day per fiscal year
  • vacation for full-time non-exempt employees: based on hours worked and years of service (accrue time at a rate of .0385 per hour, up to 10 days per year), employees are eligible first day of employment + 2 personal time off days per fiscal year
  • sick leave, 10 working days per fiscal year
  • ITS and administrative offices are closed the week between Christmas Day and New Year's Day
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Professional Growth

We believe in the power of learning. Continuous growth and development of our employees is a top priority. Here are some the professional development opportunities and continuing education programs we support:

  • Educational Assistance Program, after 1 year of continuous employment employees are eligible for up to $4,000 per fiscal year toward the cost of tuition and books
  • courses at Grinnell College under special student status for one free regular course per semester
  • professional development courses and workshops lead by Grinnell College faculty and staff
  • opportunities to present at conferences and workshops
  • ITS department budget pays for employees to obtain specialized certifications, attend workshops and conferences, and professional membership dues
  • free access to training sites like LinkedIn Learning and Puralsight
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Life Resources

We're here to provide support, resources and information for employees’ everyday challenges whether in your personal or work-life. Here are some of the resources we provide:

  • Remote Work Policy, work remotely up to two days per five day week off-site
  • EFR Employee and Family Resources Assistance Program for a variety of issues including, marital and family conflicts, job-related difficulties, stress, anxiety, and depression, legal counseling, elder care consultation
  • ombuds services
  • notary services
  • estate guidance/will services
  • Volunteer Initiative Program
  • restorative practices
  • employee travel assistance and theft protection
  • NortonLifeLock identity protection
  • transportation: Shuttle services, Ride Share Program, car rental, and car pool
  • parking: free parking on-campus and free electric car charging spots
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Financial Resources

To help employees get on track for the future we offer a generous retirement plan. Employees working 1,000 hours per year are eligible for the TIAA retirement plan after one year of employment. Grinnell College contributes 10% of annual actual salary without requiring any personal contribution! Other financial health programs include:

  • tax sheltered supplemental retirement annuity, option to contribute on a pre-tax or post-tax basis
  • seasonal Iowa Financial Fitness Challenge
  • EFR Employee and Family Resources Assistance Program for  financial counseling
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Parental Resources

Not only do we invest in our employees, but in their dependents too. Whether you are bringing a new child into your family or sending one off to College, we have benefits to help you. Take a look at some of our offerings:

  • parental leave up to 12 weeks of paid parental leave after 1 year of employment
  • adoption and surrogacy assistance up to $5,000 
  • Grinnell College preschool/childcare, on-site research laboratory for the psychology department at the college
  • dependent educational benefits per child for a maximum of 8 semesters (3-year waiting period for full-time employees): tuition remission of 90% to Grinnell College, tuition remission of approximately 85% to any school in our exchange program with  Associated Colleges of the Midwest (ACM) and Great Lakes College Association (GLCA), or a cash grant of $10,000 per year for other accredited institutions
  • EFR Employee and Family Resources Assistance Program for parent and child relationships
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Discounts and Freebies

Yep, you heard that right: discounts and freebies! With so many options there is something for every employee. Here are some of our favorites:

  • free coffee (and other hot drinks) in our break room
  • free access to a variety of software packages include Microsoft Office products
  • academic pricing on computers and software
  • free admission to most Grinnell College events
  • 10% discount at the bookstore on most items
  • employee dining discounts
  • car rental discount
  • US Cellular and Verizon phone discounts
  • discounted tickets to various local attractions
  • discounts at local retailers
  • Perkspot Discount Program, provides you access to an online marketplace with discounted prices for products and services
  • free ITS branded clothing swag!
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Culture

It’s not just a job. We thrive on growth and inspiring the collective. In this environment, we embrace differences, appreciate individuality, and focus on the common good. Vibrant cultural programming abounds. While we do serious work, we don’t take ourselves too seriously. Weekly virtual happy hours are a staple for our department, and you’ll find us wearing whatever works for each of us, whether that be a tie or jeans. And speaking of the office, we have the opportunity to work from home too. We strive to provide the best work/life balance for each one of our employees so that they may do their best work. College-wide, we have initiatives to help promote this balance, like “Working Differently Days” (no classes or meetings) and fun wellness events where we celebrate days like “National Popcorn Day.” In ITS, we also have “Thursday Morning Focus Time,” where meetings are restricted. Employees are represented by our staff council. We even have an ITS team member elected as a council member! Each one of us matters here. 

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    Find Your Purpose Here

    Our mission is grounded in providing a robust liberal arts education through free inquiry and the open exchange of ideas. We have a strong commitment to exploring issues of purpose, responsibility, and integrity on campus and beyond. Here, we bring together and celebrate diverse perspectives and global understanding creating a strong sense of community.

    President Anne F. Harris

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    Living and Working in Grinnell

    Get a feel for what it’s like to live and work in Grinnell with these videos produced by the Office of Communications and the Office of Community Partnerships, Planning, and Research.

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    The Application Process

    Through your candidate journey, we know you may have additional questions. Check out our frequently asked questions (FAQs) that we get from candidates or contact our Human Resources department.

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