The Gift of Feedback
Feedback can be hard to give, especially if the feedback is perceived as negative. Feedback can be even harder to receive. Subordinates are hesitant to offer feedback to leadership, managers, and supervisors, sometimes asserting a fear of retaliation. Similarly, managers and supervisors are sometimes reluctant to offer feedback, citing frustration with defensive reactions and a refusal to accept the feedback as genuine.
Good feedback is essential for a healthy organizational culture and growth and efficiency in the organization. How can we deliver feedback, negative or positive, in a way that the recipient accepts and appreciates it as a gift?