For the most up-to-date information about Grinnell College's COVID-19 response, please visit the COVID-19 webpage.
Counseling Appointments During COVID-19 Social Distancing
While SHAW is not open to see you in person, we are here and ready to see you through TeleCounseling Services. Because of current licensing laws, SHAW providers are only able to meet with students residing in the state of Iowa.
Students in Iowa
- Students can call SHAW, 641-269-3230, to schedule a virtual appointment with a SHAW counselor.
- The Need to Talk line, 641-269-4404, is available 24/7 for counseling needs.
- If the student is in immediate danger to themselves or someone else, a call to 911 should be made.
If you are scheduled for an appointment with SHAW, you will need to log in from a computer so the counselor can see you. If you do not have a computer, please let the person who schedules your appointment know this.
When it is your appointment time, check-in via our online portal.
- Sign in using your Grinnell College username and password.
- Use Duo Authentication to complete the sign-in. If you have any difficulties, contact the ITS department for Duo assistance.
- In the left navigation, scroll to roughly the middle and click on Appointments.
- Your appointment should be listed.
- If there is an option to Complete Questionnaire, click on it and complete those questions.
- Once that is done you will be returned to the Appointments page.
- Click on Appointment Check In.
- You will be asked to confirm your location.
- Click on OK.
- You will be directed back to the Appointments page where there will now be a link called Join Meeting.
- Click on this to join from your computer.
- You will be on hold until the counselor starts the visit. You will know because they will appear on your screen
Students Not in Iowa
- Students are instructed to use the Need to Talk line for counseling needs, 641-269-4404. This line is available 24/7.
- Students can also find a local provider. There are many options to find one through the student’s insurance carrier:
- Go to insurance carrier’s web site and search for a provider, or call and ask for a list of providers.
- Call/e-mail those providers to inquire about current openings.
- Ask to schedule a consultation to determine goodness of fit.-If students are currently enrolled in the Grinnell College Student Insurance Plan, information can be located on the Gallagher website.
- Start search from a site where providers can be found, such as Psychology Today and/or GoodTherapy.
- Look outside insurance.
- Many areas have low-fee, sliding scale community mental health agencies with qualified providers. Reach out to determine whether you are eligible for the services they provide.
- Some mental health providers offer sliding scale options based on financial need. Ask directly if they have that option, and if not, if they have any referrals who do.
- Web sites such as Open Path Psychotherapy Collective allow searches providers committed to providing low fee, sliding scale mental health services to clients who meet financial need.
- Possible apps.
Apps such as Better Help and Talkspace connect individuals with providers offering online services, who are licensed in the state where a student is residing in and typically charge less per week than a full fee individual session would cost in private practice.
- Need to Talk 24/7 counseling hotline — 641-269-4404
- Psychology Today provides a service to allow you to search for a local provider. Use the “Find a Therapist” feature and search by zip code (50112 for Grinnell).
This does not mean that providers are covered by your insurance. Please check your insurance provider for covered providers.
- Disaster Distress Helpline — 1-800-985-5990
This is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.
- National Suicide Prevention Lifeline — 1-800-273-8255
- Crisis Intervention Services — 1-800-270-1620
Finding a Local Mental Health Provider
For students who would like to pursue mental health services locally, there are a few ways you can go about searching for a provider.
This is probably the simplest, most streamlined way to find providers. For most people, it will be the most efficient option.
- Go to your insurance carrier’s web site and search for a provider, or call and ask for a list of providers.
- Call or mail those providers to ask about current openings.
- Ask to schedule a consultation to determine goodness of fit.
- Search based on location, insurance carrier, and any specialty areas of focus you would like your provider to have.
- Create a list of providers you’d like to contact and reach out.
- Ask to schedule a consultation to determine goodness of fit.
If you are struggling to find an available provider in your insurance network, you have other options.
- Many areas have low-fee, sliding-scale community mental health agencies with qualified providers. Reach out to determine whether you are eligible for the services they provide.
- Some mental health providers offer sliding-scale options based on financial need. If you’d like to work with someone who doesn’t state they offer a sliding scale, ask directly if they have that option, and if not, if they have any referrals who do.
- Web sites such as Open Path Psychotherapy Collective allow you to search for providers in private practice who have committed to providing low fee, sliding scale mental health services to clients who meet financial need.
- Apps such as BetterHelp and Talkspace can connect you with providers offering online services who are licensed in the state you’re residing in. These providers typically charge less per week than a full-fee individual session would cost in private practice. Bear in mind that these platforms are primarily a way to connect providers and clients, and that the mental health provider is still ultimately responsible for your care, rather than the company.
- Students in remote parts of the country with limited access to mental health providers may find greater access now as many, if not most, providers transition to providing services remotely. As such, you might expand your search to cover a wider area, for example, or set your search for the nearest urban areas.
- The first provider you make contact with may not be the best fit, or may not be available. Ask for referrals. Not all skilled providers have an online presence.
- Many providers are offering mental health by videoconferencing for the first time in their careers. Brace yourself for some technical difficulties and general awkwardness as folks adjust to new modalities.
- Many mental health providers will offer a free 15-minute or longer phone or video consultation to ensure goodness of fit. If they don’t offer, ask. A large body of research indicates that the relationship between client and provider is one of the most important factors in effectiveness of psychotherapy. It will benefit you to put some effort into finding someone you feel comfortable talking to.
We know that whatever affects the personal lives of students can also affect the ability to learn. Our goal at Student Health and Wellness is to provide access to counseling services which help Grinnell students succeed academically, personally, and interpersonally. Some students seek our services simply because they want to have a confidentiality conversation with a counselor; others are experiencing significant distress.
Our counseling team includes:
- licensed psychologists
- licensed mental health counselors
- licensed independent social workers
- therapists pursuing license and under the supervision of a licensed staff therapist
- graduate level trainees under the supervision of a licensed staff therapist
We also have connections with providers in the surrounding community for students who prefer to see an off-campus provider.
The cost of counseling services are covered by student tuition fees. Thus, you must be an enrolled student at Grinnell to seek our services. We do not provide services to benefits-eligible employees of the college. We also do not treat families, friends, or peers of students who are not enrolled at Grinnell.